Carrier Delivery is available within the NY/NJ Metro Area Monday through Fridays.

Shipping - All orders are shipped UPS or FEDEX GROUND service unless otherwise requested. Both UPS and FEDEX require a physical street address to ship, they do not deliver to a P.O. Box. Saturday, Sunday and holidays are not included in UPS or FEDEX delivery time. Freight costs for other shipping methods are available upon request.

UPS and Fedex Ground Delivery - Freight costs are figured on weight or dimensional weight and shipment destination. Delivery time within the Continental U.S.A. is from one to eight business days, depending on the distance of the shipment destination from Lubbock, Texas.

UPS 3 Day and Fedex Express Saver - Freight costs are figured on weight or dimensional weight and shipment destination. Guaranteed delivery time is the third business day from day of shipment. UPS 3 DAY and FEDEX EXPRESS SAVER services are only available in the Continental U.S.A.
UPS and Fedex 2 Day - Freight costs are figured on weight or dimensional weight according to size of box. Guaranteed delivery time is the second business day from shipment date within the Continental U.S.A.

UPS and Fedex Standard Overnite - Freight costs are figured on destination and weight or dimensional weight according to size of box. Guaranteed delivery time is the following business day from shipment date within the Continental U.S.A.

UPS and Fedex Priority Overnight - Freight costs are figured on destination and weight or dimensional weight according to size of box. Guaranteed delivery time is the following business day by 10:30 A.M. from shipment date within the Continental U.S.A.

UPS Next Day Early AM and Fedex First Overnite - Freight costs are figured on destination and weight or dimensional weight according to size of box. Guaranteed delivery time is the following business day by 8:30 A.M. from shipment date within the Continental U.S.A.

UPS and Fedex Saturday Delivery - This service is available with PRIORITY OVERNIGHT service only. An additional $25.00 per box will be added to the PRIORITY OVERNIGHT shipping charge. This service is only available in the Continental U.S.A.

OUR RETURN POLICY, DAMAGE CLAIM AND WARRANTY INFORMATION:

Returns - Should you need to return a product for refund, exchange or credit, please contact our service department. Customers are responsible for freight on all returned items. All returns must be pre-paid by the customer unless Pix-l Graphx was at fault and/or made an error. Freight costs incurred are not refundable.

Damaged Goods or Claims - Always inspect the contents of your shipment in the presence of the driver delivering your package. Should you find any damage, notify UPS or FEDEX immediately so that necessary steps be taken to insure prompt replacement of part or item. Please notify Pix-l Graphx of the claim.