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FAQ's


How much do you charge for shipping/handling?

Price will vary depending on location and package weight. All packages are shipped through UPS.

Do you have examples that I can see?
To request samples of our products please see our Request Sample page.

Can you design my artwork?
We can design your artwork. For more info and samples visit our design page Pix-l Graphx.

Can I scan my artwork or picture and send it to you?
Yes, you can submit your artwork through email, to jobs@pixlprinting.com.

Will my printed piece look exactly like it does on my computer monitor?

What kind of Graphic files can I use?
Jpg, pdf, tif, eps, bmp, psd, ai

What if my image file is not 300 DPI?
If the image has a resolution less than 300dpi, you image will print out pixelated and distorted. For more information on resolution and file specs click here.

How do I know my printing will be of good quality?
All our prints are of the highest quality printing material. For samples of our prints please see our Request Sample page.

What are bleeds, and do I need them?
"Bleed" is a printing term used to indicate the area that will be trimmed off after the job is printed and cut to the finished size. If your file has no bleeds then it will be cut wrong and have a white border around the edges.

Do you design brochures?
We can design your brochure. For more info and samples visit our design page Pix-l Graphx.

Do I need to send you my fonts?
All artwork should be flattend and rasterized before processing. If this is not done, then we would need your fonts.

How long does the printing take?
See our Turn Around times.

Can I make changes to my document prior to it being printed?
If your document hasn’t been plated for printing yet the file could be replaced. Our office would have to be contacted for more info. 1-866-877-CMYK (2695).

What if I am not satisfied with my printing?
If you are disatisfied with your order, the package will have to mailed back and if in any way if was defective then we will reprint the file for you. If aren’t sure about the quality of the printing, then we recommend you Request Samples to be sent to you


Tel: 1.201.553.1200 Fax: 1.201.624.7241 Toll Free: 1-888-Pik-Pixl (745-7495)
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